AI Chef: Meal Planner

Chef AI Support

Help with your account, local and cloud data, App Store subscription, or the Chef AI app.

Account and sign-in help

Chef AI works without an account. Account features—including cloud backup and subscription status—use Sign-In & Security in the App. When contacting us about sign-in, tell us the provider you used (Apple, Google, or email code), the approximate time, and the safe error message shown. Do not send an authentication code or provider token.

Billing and subscriptions

Purchases on iPhone are processed by Apple. Chef AI cannot view or change your complete payment method.

• Manage or cancel: on iPhone, open Settings, tap your name, tap Subscriptions, and select AI Chef: Meal Planner. You can also follow Apple's subscription guidance.
• Restore: sign in to the original Chef AI account, open Account → Billing & Payment or Plan & Subscription, then tap Restore Purchases. Restoration is not automatic.
• Refunds: Apple handles App Store refund requests. Visit reportaproblem.apple.com.
• Purchase belongs to another account: sign in to the Chef AI account originally used for that purchase or contact us for help. Do not send a receipt unless support specifically requests a safe, redacted record.

Account and data deletion

To delete a signed-in Chef AI account, open Account → Sign-In & Security → Delete Account and complete the confirmation. Chef AI first requests deletion of the authenticated cloud account. After that succeeds, the App asks whether to keep a local copy in your guest workspace or delete that account's workspace from the device too.

Signing out alone does not delete cloud data. Deleting a Chef AI account does not cancel an Apple subscription; manage the subscription separately through Apple. If you use Chef AI only in local mode, delete individual content with available App controls or manage the App's data through your device. For deletion assistance or a privacy request, email us. We may ask for limited information to verify that you control the account.

What to include in a support request

It is safe and useful to include:

• your device model and iOS version;
• the Chef AI app version;
• the feature you were using and steps immediately before the issue;
• the exact customer-facing error message; and
• a screenshot after removing personal recipe, health, account, and notification information.

Privacy and legal

Read the Privacy Policy and Terms of Use. Send privacy questions or requests to support@cookwithcai.com.