Chef AI Support

Recipes and Cookbook

How do I save a recipe from social media?

Open the recipe post and use the social app’s Share action to reach the iPhone share sheet. Choose Chef AI, review the recipe details, then save the recipe. You’ll find saved recipes in Cookbook. Check the imported ingredients and instructions before you cook; some posts may not contain enough information to import.

Why isn’t Chef AI in my share sheet?

In the iPhone share sheet’s app row, open More, then Edit. Add Chef AI to Favorites and tap Done. Chef AI’s import guides also include “Set up CAI in Share” to help you find the app.

Where can I find my saved recipes?

Open Cookbook and select Recipes to browse your saved recipes. Use Search recipes to find a dish. Select Cookbooks to browse your recipe collections.

Meal Plan and Nutrition

How do I add recipes to my meal plan?

Open Meal Plan, choose a date and meal slot, then select recipes from your Cookbook. Review the selection and save the recipes to the chosen meal slot.

Where can I see nutrition information?

Open Meal Plan and switch to Nutrition to review your meals’ nutrition across day, week, and month views. Nutrition figures are estimates and depend on the recipe, ingredients, and portions. An unavailable nutrient value does not mean the amount is zero.

Shopping and Pantry

How do I make a shopping list from planned meals?

In Meal Plan, choose Add Ingredients to Shopping. Select the recipes, continue to Ingredients, and select the items you need. Tap Add items, then open Shopping to review your list. This organizes ingredients to buy; it does not place a grocery order.

How do I add ingredients to Pantry?

Open Shopping, then Pantry. Tap the add button, enter the ingredient name, quantity, and unit, choose its availability, then add it to Pantry. Update the items as your supplies change.

Cook Mode and Voice

How can I cook using my voice?

Open a recipe in Cook Mode and tap the microphone. Allow microphone access when prompted. Use your voice to move to the next or previous step, repeat an instruction, or start and pause timers. Voice features are subject to the access available with your plan.

Account and sign-in help

Chef AI works without an account. Account features—including cloud backup and subscription status—use Sign-In & Security in the App. When contacting us about sign-in, tell us the provider you used (Apple, Google, or email code), the approximate time, and the safe error message shown. Do not send an authentication code or provider token.

Billing and subscriptions

Purchases on iPhone are processed by Apple. Chef AI cannot view or change your complete payment method.

• Manage or cancel: on iPhone, open Settings, tap your name, tap Subscriptions, and select AI Chef: Meal Planner. You can also follow Apple's subscription guidance.
• Restore: sign in to the original Chef AI account, open Account → Subscription (Plan & Subscription), then tap Restore Purchases. Restoration is not automatic.
• Refunds: Apple handles App Store refund requests. Visit reportaproblem.apple.com.
• Purchase belongs to another account: sign in to the Chef AI account originally used for that purchase or contact us for help. Do not send a receipt unless support specifically requests a safe, redacted record.

Account and data deletion

To delete a signed-in Chef AI account, open Account → Sign-In & Security → Delete account. Review the subscription reminder, tap Continue, and choose Keep Local Copy or Delete From Device Too. Chef AI requests deletion of the authenticated cloud account, then applies your selected local action after cloud-account deletion succeeds.

Signing out alone does not delete cloud data. Deleting a Chef AI account does not cancel an Apple subscription; manage the subscription separately through Apple. If you use Chef AI only in local mode, delete individual content with available App controls or manage the App's data through your device. For deletion assistance or a privacy request, email us. We may ask for limited information to verify that you control the account.

What to include in a support request

It is safe and useful to include:

• your device model and iOS version;
• the Chef AI app version;
• the feature you were using and steps immediately before the issue;
• the exact customer-facing error message; and
• a screenshot after removing personal recipe, health, account, and notification information.

Privacy and legal

Read the Privacy Policy and Terms of Use. Send privacy questions or requests to support@cookwithcai.com.